Innovators In Office Ergonomics Since 1989
Ordering Information |
Contact Information |
GSA Info |
Contact Fox Bay Industries for the dealer nearest you:
||4150 "B" Place NW #101
Auburn, WA 98001
||(800) 874-8527 - (253) 941-9155
When Ordering CarpalRest® Trays, Platforms, or Desk
1) Do you need a product that provides a mouse area?
2) Be sure you have enough space on or below the desk to accommodate the product you have chosen.
3) If you already have an articulating arm, we will drill any of our trays or platforms to fit. Specify the manufacturer. There is no extra charge.
4) To get the most out of a wrist support, it should be positioned to allow you to wrest the heel of your hand (not the wrist!) on the support.
5) You will need to let us know the height of the wrist support you are ordering. Here's how to determine the correct height:
Generally, the top of the wrist support should be even with the top of the keyboard space bar.
Our standard wrist supports come in three heights: 3/4", 1" and 1-1/4".
6) Our wrist supports come in three colors: Charcoal, Blue and Maple (Custom colors available upon request)
NOTE: Please specify the height you want when ordering. We want you to get the most out of your CarpalRest® wrist support. If you don't specify, we will send a 1" support as this is the most common height.
NOTE: Please specify the color you want when ordering. If no color is specified, we will send Charcoal.
When ordering CarpalRest® Articulating Keyboard Arms...consider:
1) Under-desk mounting space available when chosing a track length.
If you can't find it in our catalog...
2) Your needs in terms of heigt, rotation and tilt range.
3) The method and ease of adjustablility of the product you chose
We believe our catalog offers solutions for most applications. However, we understand some situations are indeed unique. For this reason, we at Fox Bay take a personal approach. Unlike most of our competitors, Fox Bay Industries will work with you and your dealer to design and create an ergonomic system that will address your individual need. We build ergonomic systems that directly address the requirements of Educational Institutions and Special Needs Individuals as well as those individuals returning to work after sustaining an injury.
Most orders ship or are ready for will call within 3 to 5 working days after receipt of order. Schedules may vary depending on quantities. Custom orders require a minimum of 7 working days.
Fox Bay Industries, Inc. reserves the right to change prices at any time without notice. Special quotation prices are effective for 30 days.
If, for any reason, you need to return a product to us, please call your dealer or Fox Bay Industries to authorize the return and receive a Return Merchandise Authorization (RMA) number. Products must be shipped to us freight pre-paid unless otherwise noted.
Custom or specially ordered products are not returnable
Current stock items which are complete and in their original condition will be considered for credit within a reasonable period of time from the original purchase date. Goods must be shipped freight pre-paid. A handling/re-stocking fee may apply.
Our "Open Account" terms are 2% 10 days, Net 30. A finance charge of 1-1/2"% per month or 18% per annum applies on overdue amounts. Disputes as to pricing, materials, or items purchased must be made in writing to Fox Bay Industries, Inc. within 30 days of sale.
Orders are shipped F.O.B. Auburn, Washington. (charges are pre-paid and added to invoice.) Title to merchandise passes to the buyer at the F.O.B. point. Merchandise is shipped at the buyers risk, and any claims for loss or damage must be filed against the carrier by the receiver of the goods. Please retain all shipping cartons for inspection by carrier in the event of a claim. Fox Bay Industries, Inc. will be pleased to furnish any information or assistance needed to establish a customer's claim against the carrier.
Fox Bay Industries, Inc. warrants its products to be free from defects in materials and/or workmanship, under normal installation, use, and service for the period of time specified in each product description.
The Obligation of the Warranty shall be limited to repairing or replacing any part of the product which we agree is defective in materials or workmanship under normal installation, use, and service during the specified period commencing with the date of purchase. Call (800) 874-8527 to arrange for product returns or for more information.
This Warranty is in lieu of all other express Warranties, obligations or liabilities. ANY IMPLIED WARRANTIES, OBLIGATIONS OR LIABILITIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY, SHALL BE LIMITED IN DURATION TO THE SPECIFIED DURATION OF THIS WRITTEN LIMITED WARRANTY.
This Warranty shall not apply to any product which is fount to have been modified, repaired, or altered in any way without the express written consent of Fox Bay Industries, Inc.
THE LIABILITY OF FOX BAY INDUSTRIES, INC. IS LIMITED TO REPAIRING OR REPLACING OUR PRODUCTS AND IN NO CASE SHALL FOX BAY INDUSTRIES, INC. BE LIABLE FOR ANY CONSEQUENTIAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED, WHATSOEVER.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.